We proudly offer shipping to all European countries and the United States Mainland. We aim to ensure that all our customers can access our products easily and conveniently.

We are pleased to offer free shipping to all countries within Europe and the US. There are no additional charges for shipping, making it easier and more affordable for our customers across the continent to enjoy our products.

Delivery times vary depending on the destination country, but our customers can typically expect their orders to arrive within 5-7 working days. We strive to process and dispatch all orders as quickly as possible to minimize wait times.

Due to hygiene reasons, products can be returned only if they are in the original packaging, unopened, and unused, within 14 days of delivery.

The doll is crafted from high-quality Thermoplastic Elastomer (TPE), chosen specifically for its soft skin-like texture and realistic touch, providing an authentic experience. TPE is known for its flexibility, durability, and ability to mimic the tactile qualities of human skin, making it an ideal material for creating lifelike dolls. However, TPE is a delicate material that requires careful handling. To maintain the doll's appearance and integrity, we advise being mindful of the doll’s contact with dark materials and ensuring proper storage and cleaning practices.

The best way to clean your product is by hand using lukewarm water and then gently patting it dry with a clean, light-colored cloth before storing it.

Our products are water-resistant and can be used in the shower. However, it is not recommended to fully submerge sex toys and sex dolls in the bath.

Yes, we recommend using lubricant with sex toys and sex dolls, but only water-based lubricant to prevent damaging the material.

You can contact us through our contact page! We will be happy to assist you.